Security
The only thing we do with your data is keep it 100% secure at all times. Read on to find out how.
Server Access
We use Amazon AWS as our hosting provider. Our servers are part of the Amazon AWS infrastructure and hosted in the EU.
Data Encryption
Provides key protection against data breaches. That means that all the data, including customer data backups, are encrypted even while "resting" in the database.
Data Backups
We regularly backup all your data to ensure its availability and protection against loss or corruption. These backups are securely stored, encrypted, and routinely audited to verify their reliability and effectiveness.
Penetration Tests
To further guarantee the security of our services, we commission security experts to perform penetration tests on GIMLabs. This process allows us to identify any potential vulnerabilities, which are then prioritised and diligently patched.
Secure Access
All GIMLabs accounts have secure access over HTTPS (SSL), the same security standard used in online banking. We use all the standard practices for high-level security. Every account is password protected. All passwords pass through a one-way hash-and-salt technique before storing them in the database. This practice ensures password can’t be read or used in any way.
Data Access
Only a small subset of members of the GIMLabs team have direct access to the live database. This access is granted on a need-to-know basis and is tightly controlled.
Encryption at Rest
Encryption at Rest provides key protection against data breaches. That means that all the data, including customer data backups, are encrypted even while "resting" in the database.
You Make Decisions About Your Data
If you decide to leave us, you get a full copy of your database. Contact us, and we’ll provide you with all your data.
Continuous Backups
Your data is backed up in real time with a recovery point objective (RPO) of 20 minutes. Additionally, we take hourly, daily, weekly, and monthly backups which are stored for up to a year. We have a standby replica of the database in case something physically happens to the original one. Everything is backed up in real time to make sure that your data is safe.
Working Environment
Every piece of equipment our team uses is regularly updated. All workstations have full disk encryption at rest. We regularly apply critical patches and ensure there is no malware on any device.
Server Access and Location
We use Amazon AWS as our hosting provider. Our servers are part of the Amazon AWS infrastructure and hosted in the EU. The actual location of these data centers is known only to Amazon employees who have a legitimate business need to have such information. Amazon provides a highly secure architecture and restricts unauthorised access.
Physical Security
Amazon is well known for its highly controlled data centers in many countries. They have a robust physical security program with multiple certifications, including an SSAE 16 certification. A number of physical controls are in place to prevent any kind of unauthorised access. If you want to know more, please visit https://aws.amazon.com/security/ Would you like to know more about our security measures? Please contact us at privacy@gimlabs.io and we’ll be happy to answer all your questions.
